Computing Services

• Contact Information & Hours
• Announcements & Outages
• Our Services
• Support Contracts
• Technical Guides & FAQs
• Schedule of Regular Maintenance Periods
• SPH IT Security Information
• User Forms

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Web Services

E-Learning & Instructional Technology

Distance Education

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Related Sites

• Public Health Library
• Information Technology Central Services (ITCS) at the University of Michigan

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Technical Guides & FAQs

Electronic Mail

• Tools to Reduce SPAM (SPAM Busters, ITCS)
• Another document on SPAM e-mail (IT User Advocate)
• I'm trying to configure my mail software (e.g. pine, mulberry, outlook, netscape, eudora). What are the addresses for the UofM mail servers?
• Pine:
  • Getting Started with Email Using Pine (Univ. of Washington)
  • Using Pine UNIX E-Mail (ITCS)
  • Introduction to UNIX Pine (Very old SPH doc)
  • Pine Help Pages (Univ. of Washington)
• ITCS Mulberry support page (ITCS)
• How do I have an automatic reply stating that I am 'out of email contact' sent for each incoming message when I am on vacation? (ITCS)
• How do I find an email address, postal address or phone number for a person (on- or off-campus)?
• UUEncoding and UUDecoding Email Attachments (News Bits #18)

Computer Virus Protection

• Virus Busters (ITCS)

Computers and Servers

• Support Options for Windows Desktops and Laptops
• Support Options for Linux Desktops
• Desktop Computer Purchase Recommendations
• Laptop Computer Purchase Recommendations
• Which UNIX machines can I use?
• Regular Monthly Network and Server Outages
• Remote Desktop at SPH

Accounts, Uniqnames and Passwords

• Your Uniqname and Password (ITCS)
• Changing your password for your SPH accounts (AFS (UNIX) and Netware)
• Choosing a good password
• New Classroom Computer Login Requirements for Fall 2007
• Choosing and Changing a Safe and Secure Uniqname Password (ITCS)

Printing

• How do I set a default printer for my UNIX account?

UNIX

• Information for New UNIX Users
• Which UNIX Machines Should You Use?
• Software Installed on Solaris 8 Machines (includes Manuals)
• Using SSH Secure Shell to Connect to SPH UNIX Machines
• Using PUTTY.EXE to Connect to SPH UNIX Machines
• Using screen on the SPH UNIX Machines
• Using VNC to access SPH UNIX/Linux Machines
• Common Problems Experienced by SPH UNIX Users
• How do I restrict access to my desktop or lab UNIX machine using allow.lists?
• How do I set a default printer for my UNIX account?
• Configuring SAS 8 for printing
• Introduction to UNIX:
  • Common Tasks Performed in UNIX
  • Frequently Used UNIX Commands Overview
  • UNIX Concepts
  • UNIX Command Summary (bsd.org)
  • Frequently Used UNIX Commands (ITCS)
  • List Contents and Navigate UNIX Directories (ITCS)
  • Create, Copy, Rename and Remove UNIX Files and Directories (ITCS)
  • Using the UNIX Text Editor Pico (ITCS)
• UNIX login process, environment variables and AFS tips
• See also AFS section

AFS (and your UNIX files)

• The 25 hour limit on your AFS authentication
• Who is responsible for administering group AFS space?
• Controlling who has access to your AFS Space:
  • Controlling access to AFS directories using Access Control Lists (ACLs)
  • Using Access Control Lists (ACLs) With IFS/AFS Directories and Folders (ITCS)
  • Setting AFS Directory ACLs (CAEN, local copy, original is no longer available from CAEN)
• Creating and using groups to ease the management of your AFS group space:
  • Using pts to maintain group lists of uniqnames for simpler access control to afs directories.
• Monitoring and controlling your AFS disk space usage:
  • Determining how much disk space your are currently using
  • Freeing up disk space when you exceed your AFS quota
  • Decreasing the size of your Netscape cache will free up AFS space
• Recovering deleted files:
  • Recovering recently deleted or changed files through the OldFiles directory
  • The truth behind OldFiles and AFS backup volumes
• See also the UNIX section.

Windows Software

• Installing Office 2007 or the Office 2007 Compatibility Pack
• Installing the latest version of VirusScan Anti-Virus software
• Using SSH Secure Shell to Connect to SPH UNIX Machines
• Using PUTTY.EXE to Connect to SPH UNIX Machines
• Using VNC to access SPH UNIX/Linux Machines
• Using Hummingbird Exceed to Enable an X-Windows Display on Your PC
• Refworks Write-N-Cite
• Remote Desktop at SPH
• SPH Windows Terminal Server
• ITCS's Virtual Sites

Moving and Exchanging Files

• Connecting to Windows Servers Remotely
• Backing up your computer's disk drive before a system reload
• Accessing AFS files from a UNIX machine
• SPH Windows Terminal Server
• ITCS's Virtual Sites

Dial-in Computing

• Retirement of U-M Dial-in Service (ITCS)

UMCE

• Checking the Status of Your BCP Account and UMCE Balances and Subscriptions
• ITCS Basic Computing Package (BCP)
• Statistics and Computation Service
• See also the Dial-in Computing section.

UM Directory

• Need to view or edit your UM Directory entry? Use http://directory.umich.edu
• The Online Campus Directory: Finding and Changing Your Personal Entry (ITCS)
• The Online Campus Directory: Working with E-Mail Groups (ITCS)
• Using the Online Campus Directory to Redirect and Forward E-Mail (ITCS)
• How to Use dua, a Command-Line Interface to the U-M Online Directory (ITCS)

University Policies

• U of M Information Technology Policies and Guidelines (Univ. of Michigan)
• Guidelines for Connecting to the SPH Network
• Contact IT User Advocate to deal with violations of U of M information technology policies (ITCS)
• Standard Practice Guide (Univ. of Michigan)

Your SPH Web Pages

• SPH Web Services Contact Information & Hours
• Training & Documentation
• Web Development Resources
• Personal Web Sites
• Group Web Sites
• Course Web Sites
• Conference/Symposium Web Sites
• Database-Driven Web Sites
• Online Surveys
• Request for Web Services Form

Training Documentation

• Dreamweaver Training & Documentation
• Public Health Library & Informatics Division Workshops
• Public Health Library & Informatics Division Tutorials & Help Guides
• Teaching and Technology Collaborative
• ITCS Workshop Information

Campus Information Technology Resources

• Teaching and Technology Collaborative
• ITCS Help Pages How-To information for using U of M computing resources
• ITweb Online Help Desk

Remote Access

• Remote Desktop at SPH
• SPH Windows Terminal Server
• ITCS's Virtual Sites
• Connecting to Windows Servers Remotely

HMP OJOC Laptops

• Setting Internet Explorer Default
• Offsite Internet Access

Macintosh OSX

• Connecting to SPH Windows Servers with OS X