Send a SPH Computing Services Help Request

Your e-mail address:  (a valid email address is required)

Your room number: 

Your building:  SPH I SPH II SPH Crossroads SPH Tower Other

Your department: 

Computer type/Operating system Category:   Windows Macintosh UNIX Printer Unknown

Your position:   Faculty Staff Student

Does this problem affect more than one person or computer? Yes No

Does this problem prevent you from working? Yes No

Does SPH Computing Services have permission to enter
your office to attend to your problem if you are not present? Yes No

Please include a few words describing your problem in the Subject: line below:

• The subject line is the first information from your request visible to SPH Computing Services staff monitoring the help system. A meaningful subject such as "M3063: can't get to network" may elicit a quicker response than a vague subject like "Help!!!"
• It is helpful to include the room number for with office computers.
• Please do not use quotation marks.

Subject:

Please describe your problem in the text area below. Please include, as appropriate:

• the text of any relevant error messages,
• the name of the software you were using when the problem occured,
• for UNIX problems, the name of the UNIX machine that you are using,
• a statement of what you have done so far to address the problem.

This contents of this form will be sent to sph.help@umich.edu when you click on the "Send Message" button below:

Please allow 24 hours (Monday through Friday) after submission of any request to the SPH Computing Services Help system (sph.help) for a response from a SPH Computing Services staff member.