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Volume 31, Issue 4: August, 2004
Abstract
Understanding Wicked Problems: A Key to Advancing
Environmental Health Promotion
Marshall W. Kreuter, PhD, MPH (Hon), Christopher De Rosa,
PhD, Elizabeth H. Howze, ScD, CHES, Grant T. Baldwin, PhD,
MPH, CHES
Complex environmental health problems—like air and
water pollution, hazardous waste sites, and lead poisoning—are
in reality a constellation of linked problems embedded in
the fabric of the communities in which they occur. These kinds
of complex problems have been characterized by some as “wicked
problems” wherein stakeholders may have conflicting
interpretations of the problem and the science behind it,
as well as different values, goals, and life experiences.
Accordingly, policy makers, public health professionals, and
other stakeholders who grapple with these problems cannot
expect to effectively resolve them by relying solely on expert
driven approaches to problem solving. Rather, they need to
acknowledge that wicked environmental health problems are
most likely to yield to (1) the application of effective community
health promotion skills, (2) a sustained commitment to sound
toxicological and epidemiological science, (3) the application
of systems thinking, and (4) transparent communication among
all stakeholders.
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