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Today's OutagesOn Sunday, November 22, 2009 at 09:40:43 AM: There are no known outages in the SPH Computing Services environment. If you are experiencing problems, please send e-mail to sph.help@umich.edu or call our help desk at 936-1247. Help desk hours are 8AM to 5PM Monday through Friday. For campus-wide information, please see the ITCS service status items listed below. Current ITCS Service Status[Scheduled] Cisco Unified Contact Center (formerly IPCC) Maintenance: Telephones/VoiceMail: Cisco Unified Contact Center (formerly IPCC) Maintenance - 24x7 Cisco VoIP ICD Groups will fall back to their Hunt Groups to keep taking calls while maintenance is performed on CUCCX (IPCC) server. The maintenance will be performed after business hours to minimize impact to customers.
Connectivity (within U-M): Wireless network maintenance - The wireless controllers providing service to the following buildings will experience an outage on Sunday morning. There will be no wireless service in these buildings during the maintenance window. This is due to electrical work being performed at the LSA building.
School of Public Health
Markley Residence
Mosher Jordan Residence
Stockwell Residence
Bursley Hall
Arbor Lakes
Stamps Auditorium
Law Quad
Law School and courtyard
Connectivity (within U-M): LSA Building scheduled network outage - All networks located in the LSA building will experience an outage on Sunday morning starting at 04:00 The distribution switches will be down due to electrical work in the BDF.
Connectivity (within U-M): Central Campus Virtual Firewall maintenance - We will be shutting down Virtual Firewall servers in the LSA building on Sunday morning starting at Midnight. All traffic should fail over to cluster members in SEB. All three central campus clusters are affected. Outages should be minimal. This is due to a planned electrical outage in the LSA Building.
Connectivity (within U-M): r-LSA scheduled outage - We will be shutting down the r-LSA router on Sunday morning. This is due to electrical work being performed in the LSA Building. Traffic should fail over to the r-SEB router during the outage although some service interruptions will occur when it goes down and again when it comes back up.
IMAP E-mail: IMAP backend software update -- deerhunter - Users will not be able to connect or read email while the server is restarted. Incoming mail will be queued and delivered following maintenance. The server is expected to be unavailable for less than 15 minutes during the maintenance window.
To see the server where your mail is currently stored use:
https://accounts.www.umich.edu/umce-bin/imap
Connectivity (within U-M): Family Housing DSL service problems - We were seeing intermittent service failures for some DSL customers in Northwood.
Kerberos: Kerberos administrative server restart - The latest version of the kerberos password quality plugin will be installed, requiring a brief restart of the kerberos administrative server process.
During this time, anything that creates, deletes or modifies kerberos principals will not be able to do so. This includes creating uniqnames and changing passwords.
The restart will be brief.
[Scheduled] IFS: IFS Cell Restart - All IFS volumes in the umich.edu cell will be unavailable during this maintenance window. We need to upgrade the RAID firmware, patch the server kernels, and upgrade the OpenAFS server software at this time.
[Scheduled] Connectivity (within U-M): Stadium DL Removal - On Sunday November 22nd we will be removing d-STAD-1 and
everything attached to that switch, this will include the access layer switch 10.211.226.16 and all wireless access points connected those switches. All devices will remain down until they are relocated or construction is completed.
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