Today's Outages

On Sunday, February 12, 2012 at 03:01:28 PM:

There are no known outages in the SPH Computing Services environment.

Current ITCS Service Status

MCommunity - MCommunity web directory unreachable

The URL https://mcommunity.umich.edu is not responding. MCommunity Operations staff is investigating. Update: website is reachable again.

Status: Service Restored
Start Time: 02/12/2012 06:44 AM
Resolved Time: 02/12/2012 07:11 AM

Database (Oracle) - STAT - Apply Quarterly Oracle PSU Patch on Ruff

STAT application will be unavailable during the maintenance period.

Status: Scheduled
Start Time: 02/23/2012 07:00 PM
Anticipated End Time: 02/23/2012 09:00 PM

Database (Oracle), ITCOM pinnacle production database - Oracle January PSU security patch application - ITCOM pinnacle

All services will be unavailable during this time.

Status: Scheduled
Start Time: 02/26/2012 01:30 AM
Anticipated End Time: 02/26/2012 03:00 AM

Database (Oracle), Wolverine Access (Fin Prod) - Oracle PSU patch application - Nighthawk and Chickadee

There will be a complet outage of both FINPROD and FINODS during this time.

Status: Scheduled
Start Time: 02/25/2012 11:30 PM
Anticipated End Time: 02/26/2012 01:30 AM

Database (Oracle), Wolverine Access (HE Prod), HEODS on Bobolink - Oracle January PSU patch on Kingbird and Bobolink

This will be a complete outage of the service for both HEPROD and HEODS

Status: Scheduled
Start Time: 02/25/2012 11:00 PM
Anticipated End Time: 02/26/2012 01:00 AM

Web (departmental homepages), darthvader virtual hosting server - 1 server in virtual hosting pool down

Darthvader.web is seeing high load, resulting in slow performance or timeouts from sites hosted on it: www.finops.umich.edu www.logos.umich.edu www.mc.umich.edu myfinops.umich.edu admin.finops.umich.edu vhost.www.umich.edu www.cashiers.umich.edu require-ip.www.umich.edu staging.finops.umich.edu opm.phar.umich.edu Note that vhost.www is multi-homed and services many sites, so some users would see problems that others (talking to the other server in the pool) would not.

Status: Service Restored
Start Time: 02/10/2012 02:20 PM
Resolved Time: 02/10/2012 02:31 PM

Connectivity (within U-M), Data Center - r-SEBDC-A power supply replacement

We will be replacing the power supplies on the r-SEBDC-A router on Sunday morning. This may cause a brief traffic interruption as traffic fails over to r-SEBDC-B. We had problems with power connections and additional problems with switch crashes. The switch was down from about 6:20 until 7:00.

Status: Maintenance Completed
Start Time: 02/12/2012 05:00 AM
Resolved Time: 02/12/2012 07:10 AM

Wireless (Wi-Fi) - MWireless/UM Wireless/MGuest Emergency Maintenance

We are encountering a software issue on a couple of our wireless controllers. At this point users are not affected, however a proactive reboot of the system is required. Wireless users will lose connectivity while the maintenance is performed. The following buildings will be affected: Couzens Mary Markley Martha Cook South Quad Tappan Hall

Status: Maintenance Completed
Start Time: 02/10/2012 06:00 AM
Resolved Time: 02/10/2012 06:50 AM

M-Compass - M-Compass ORA-01003 error requiring vendor restart (workaround)

When users attempt to run a progress audit report, change status, or send an email from the application, it will take them to an error screen indicating that "Your request could not be processed".

Status: Service Restored
Start Time: 02/09/2012 03:12 PM
Resolved Time: 02/09/2012 03:14 PM

Bluecat Proteus DNS/DHCP service - Bluecat Proteus database maintenace

We will be performing some database maintenance on the Proteus server on Saturday morning. The web interface to the Proteus will be unavailable during this time. DNS and DHCP services from the Adonis servers will not be affected. The process is taking much longer than expected, we hope to have it back up by Noon. Work was and the service restarted at about 10:00.

Status: Maintenance Completed
Start Time: 02/11/2012 06:00 AM
Resolved Time: 02/11/2012 10:00 AM